Skip to main content
How to use Slack emojis to trigger actions in
Share on socials

Boost productivity by integrating Slack and with emoji reactions

Alastair Wilkinson photo
Alastair Wilkinson
27th June, 2024
7 min read
Slack emoji triggering a action
Alastair Wilkinson photo
Alastair Wilkinson
27th June, 2024
7 min read
Jump to section
What is Integrate Plus for and Slack?
How to create a item using an emoji trigger in Slack
How to find out more

Tired of constantly switching between and Slack? Then read on to learn how to seamlessly integrate the two platforms using emoji triggers with our app—Integrate Plus!

In today's remote and hybrid-working landscape, we use more workplace tools than ever.

But are these tools working together as seamlessly as they should

According to The Adaptavist Group's Special work management report: Productivity is not a place; 98% of workers use tools like and Slack for collaboration, yet 40% feel overwhelmed by the sheer number of tools, especially those working remotely. This begs the question, are these tools truly enhancing productivity, or are they just adding to the complexity?

That's where our app, Integrate Plus and Slack, truly shines. We've crafted our app specifically for and Slack users to boost productivity through reduced platform and context-switching. From real-time actionable notifications to managing your entire board from within Slack, our app has you covered end-to-end.

With Integrate Plus for and Slack, you'll achieve unparalleled productivity by ensuring all your essential updates are tracked, monitored and updated in—all directly from Slack!

In this blog, we take a deep dive into the Integrate Plus for and Slack app and provide you with a step-by-step guide on how to create a item from Slack using a simple emoji reaction trigger.

Without further ado, let's get started.

How does Integrate Plus bring and Slack together?

Our app bridges the gap between and Slack, helping you streamline your workflows and reduce the time lost to platform-switching. Integrate Plus allows you to perform key actions directly from Slack, eliminating the need to constantly switch between the two platforms.

The best part? It empowers users of all technical abilities to start automating their workflows without the need for any coding.

It's flexible, easy to use, and seamlessly integrates your and Slack workspaces.

If you haven't done so already, start by activating your free 14-day trial!

You can install Integrate Plus from either the Apps Marketplace or the Slack App Directory.
Now, let's explore one of the app's key features, using an emoji reaction trigger to create a item.

How to create a item using an emoji trigger in Slack

Automations are a great way to reduce the manual work of making updates in two separate platforms. Once you've created and customised your automation, you can leave it to do the heavy lifting for you!

Say you have a Slack channel dedicated to gathering user feedback. When you spot great ideas that have been submitted in the channel, you want to ensure they're captured in your backlog, and tracked on your board.

You can do so instantly, using a simple emoji reaction to a message.

Worried about the technical skills needed? No problem! We'll walk you through it step by step using the Integrate Plus app:

1. First, let's add the app to the Slack channel where you want the automation to exist. This allows the app to monitor the use of your chosen emoji. Type '@Integrate Plus for' in the channel and invite the bot in.
2. Then, in, start from your main board view and click the 'Automate' button in the top right.
Screenshot showing step 1 for how to create a item using an emoji trigger in Slack.
3. Click on 'Templates' at the top and search for Slack.
Screenshot showing step 3 for how to create a item using an emoji trigger in Slack
4. Scroll down to the apps section, and you'll see Integrate Plus for Slack listed along with its templates.
Screenshot showing step 4 for how to create a item using an emoji trigger in Slack
5. Choose the 'When an emoji is used in Slack channel create an item in board' template. If this is the first time you’ve used this feature, you will be asked to authenticate with the app. Follow the directions and you'll be presented with the editing interface:
  • Choose the emoji you want to trigger the notification.
  • Select the Slack channel where the automation will be triggered from.
  • Choose the board where you want to create the item.
Screenshot showing step 5 for How to create a item using an emoji trigger in Slack.
6. Configure the item details that you want to create. Here are a couple of handy pointers:
  • You can change the default group by clicking on it and selecting the group to which you'd like the new item added.
  • Set default status or priority by typing the options exactly as they appear in our board columns.

7. This template allows you to pass in three variables that you can use to create the item. Access the variables by clicking on the blue plus sign:
  • The Slack channel where the emoji was used.
  • The emoji.
  • The Slack message content that was reacted to.
Screenshot showing step 7 for hHow to create a item using an emoji trigger in Slack.
8. For example, you can name the item 'User Submitted Feedback,' add it to the Backlog group with default low priority, and map the Slack message content to the Update field.

9. Click on 'Done’ and then 'Add it to the Board'.
And voila! Now, try using the specified emoji on a Slack message you want to transform into a item. You'll instantly see a new item created in the correct group, with all the defaults you specified and the Slack message content mapped to the right fields.

It really is as simple as that!

Ready to supercharge your and Slack workflows?

We've crafted Integrate Plus for and Slack to simplify your workflow and boost productivity by reducing the need to constantly platform-switch. By using simple automations like the emoji reaction trigger, you can ensure that important tasks and feedback are captured instantly in, without having to leave Slack.

If you're still unsure how to get started with Integrate Plus or need further guidance on creating workflows, feel free to get in touch with us. Our friendly product team experts are happy to assist.
For more tips and hints on how to get started with Integrate Plus for and Slack, check out our series of quick how-to videos

Each one will guide you through the essential features and functionalities of Integrate Plus for and Slack, helping you to upscale your workflows and enhance team collaboration between and Slack. Whether you're new to Integrate Plus or looking to explore its advanced capabilities, these videos will provide you with the insights and steps needed to get the most out of your integration.

In this playlist, you'll find:
  1. How to connect your and Slack accounts (in
  2. How to set up and configure notifications for your board (in
  3. How to set up and configure notifications for your board (in Slack).
  4. How to use the Actionable Notifications feature.
  5. How to use the Message Actions feature.
  6. How to use the Subitem Notifications feature.
  7. How to set up Personal Notifications.
  8. How to set up Automation Recipes.
That's all for now folks. Thanks for reading, and stay tuned for more tips and tricks on optimising your workflows with Integrate Plus for and Slack!
Written by
Alastair Wilkinson photo
Alastair Wilkinson
Product Manager
Alastair is a Product Manager at Upscale, leading Slack app development driven by customer collaboration. Alastair holds CSM, PMP, and Atlassian Accredited Technical Sales Professional certifications, focusing on Agile Development Processes.